Reporting on features is the stupid-simple report that most organizations don’t use. Why not? Maybe it seems too simple? Yet when I show...

Connections are a common point of failure in organizations. In response, most companies create roles for people to manage those...

“It fell through the cracks.” How many times have you heard this explanation when something went wrong? A 2011 study showed that 35% of...

I often get asked, “How can we improve Resource Allocation?” My first question is “you mean people, right?” Calling people resources is...

Technology has given us the ability to measure everything, and we’ve become hooked like addicts. Is all this measuring helping us or...

“I need that report on my desk first thing in the morning!” While this sounds like something out of an 80s movie, how much time are you...